OSIT

OPSCAP / SYSCAP Application for US Space Force

Overview

As a senior product designer at Rise8, I worked on the OPSCAP / SYSCAP Input Tool (OSIT), a mission-critical reporting solution built in collaboration with United States Space Force Guardians to standardize operational status reporting across the Space Operations Command (SpOC).

By consolidating fragmented reporting methods into a single, intuitive platform, OSIT empowers Crew Commanders to quickly update, view, and share system statuses—improving real-time situational awareness for missile warning and space operations.

Problem

SpOC Crew Commanders are required to report OPSCAP and SYSCAP statuses within strict time windows. However, the reporting process was highly fragmented, relying on:

  • Phone calls

  • Emails

  • PowerPoint updates

  • Multiple legacy applications

This resulted in:

  • Delays in reporting critical statuses

  • Duplication of effort across multiple channels

  • No centralized source of truth for Space Force commands to access system-wide data

The lack of a unified system reduced efficiency and created risk for timely missile warning awareness.

Solution

I led design efforts to create OSIT as a centralized reporting tool, simplifying the process while ensuring clarity at a glance.

Key Features

  • MVP: View and edit system statuses in real time

  • Multi-Report Submission: Update multiple reports simultaneously

  • Quick Actions: Change multiple statuses with a single report

  • Graphical Dashboard: At-a-glance situational awareness through a visual operating picture

The design focused on reducing cognitive load, enabling Crew Commanders to quickly comprehend system health without parsing long text reports.

Process

User Research

  • Conducted interviews and working sessions with Space Force Guardians to understand workflows, timing pressures, and reporting pain points.

  • Mapped the fragmented reporting ecosystem to identify opportunities for consolidation.

Design & Prototyping

  • Created wireframes and interactive prototypes in Figma, validating workflows with end users.

  • Applied component-based design in Palantir Foundry to ensure scalability across Space Force systems.

Iteration & Validation

  • Ran usability tests with Crew Commanders to refine interaction patterns.

  • Incorporated direct feedback into streamlined workflows, minimizing steps to complete critical reports.

Results

  • Centralized Reporting: Crew Commanders now submit and share reports through one platform.

  • Faster Comprehension: A visual dashboard allows system statuses to be understood at a glance.

  • Increased Awareness: Real-time missile warning visibility improved across commands.

  • Reduced Manual Effort: Eliminated repetitive reporting tasks across multiple channels.

Enter Password

“In the older software, I had to read and understand and have some level of analysis to look at what the status is. By having OSIT as a graphical interface, you can put more things on the common operating picture. So, it allows you to maintain situational awareness of more things in one place.”

-SpOC Captain